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Privacy Policy

Policy

  • The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users;
  • The purpose of collection, means and modes of usage of such Personal Information by the Company;
  • How and to whom the Company will disclose such information;
  • How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and
  • How Users may access and/or modify their Personal Information.

Personal Information

Types of Personal Information collected by the Company

  • Name
  • User ID
  • Email address
  • Address (including country and ZIP/postal code)
  • Gender
  • Age
  • Phone Number
  • Password chosen by the User
  • Contacts
  • Precise Location
  • Photos or Videos
  • Customer support related information/details
  • Product interaction related information/details
  • Crash and performance data
  • Valid payment/financial/account information; and
  • Other details as the User may volunteer.

Internet Use

  • We may in future include other optional requests for information from the User including through user surveys in order to help us customize the website to deliver personalized information to the User and for other purposes are mentioned herein. Such information may also be collected in the course of contests conducted by us. Any such additional Personal Information will also be processed in accordance with this Privacy Policy.

Purposes for which the Company may use the Information

  • Registration of the User on the Website;
  • Processing the User’s orders/requests and provision of Services (including provision of safe Services);
  • Completing transactions with Users effectively and billing for the products/Services provided;
  • Technical administration and customization of Website;
  • Ensuring that the Website content is presented to the Users in an effective manner;
  • Delivery of personalized information and target advertisements to the User;
  • Improvement of Services, features and functionality of the Website; providing an optimal experience and improving the App/Website;
  • Research and development and for User administration (including conducting user surveys);
  • Non-personally identifiable information, exclusively owned by the Company may be used in an aggregated or non-personally identifiable form for internal research, statistical
  • analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and we may sell or otherwise
  • transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;
  • Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other
  • general administrative and business purposes;
  • Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;
  • Verification of identity of Users and perform checks to prevent frauds; and
  • Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers.

Purposes for which the Company may use the Information

  • Registration of the User on the Website;
  • Processing the User’s orders/requests and provision of Services (including provision of safe Services);
  • Completing transactions with Users effectively and billing for the products/Services provided;
  • Technical administration and customization of Website;
  • Ensuring that the Website content is presented to the Users in an effective manner;
  • Delivery of personalized information and target advertisements to the User;
  • Improvement of Services, features and functionality of the Website; providing an optimal experience and improving the App/Website;
  • Research and development and for User administration (including conducting user surveys);
  • Non-personally identifiable information, exclusively owned by the Company may be used in an aggregated or non-personally identifiable form for internal research, statistical
  • analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and we may sell or otherwise
  • transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;
  • Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other
  • general administrative and business purposes;
  • Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;
  • Verification of identity of Users and perform checks to prevent frauds; and
  • Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers.

Disclosure and Transfer of User’s Personal Information

  • Under the laws, rules, and regulations and/or under orders of any relevant judicial or quasi-judicial authority;
  • To protect and defend the rights or property of the Company;
  • To fight fraud and credit risk;
  • To enforce the Company's Terms of Use (to which this Privacy Policy is also a part); or
  • When the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others.

Links to Third-Party

Security Practices and Procedures

Service/Customer Support

User's rights in relation to their personal information collected by the Company

Complaints and Grievance Redressal